Episode 34 Update

For those of you that have been following MTR on Twitter & Facebook, you know that Blog Talk Radio suffered some serious issues on Thursday night/early Friday which resulted in the loss of episode 34. Blog Talk Radio representatives confirmed that the show was lost, but surprisingly enough, some of it has been restored. You’ll be able to listen to about 1hr and 15minutes of the episode. Here is the statement from Blog Talk acknowledging the issue, as well as a response from me and the follow up email as well.

1st Email from BTR:

Hi there,

We are very sorry for any inconvenience. The site did experience technical issues during your show. Our technicians are working diligently to ensure this does not happen again. Thank you so much for your understanding. Please let us know if there is anything we can do to help.

Regards,
-S

My Response:

S,
I am very upset at the fact that this happened. I went to great lengths to get these guests from the video game company THQ. Getting them back on will be very difficult. Not to mention that it makes my show look unprofessional. I am very displeased with the outcome. What steps can I take on my end to protect and/or back up my broadcasts going forward?
Rich

Sent via BlackBerry from T-Mobile

BTR 2nd Response:

S,

Again, we would like to apologize for this inconvenience. There was nothing you could do to prevent this, it was a technical malfunction that caused this issue. We know how hard hosts work to organize their shows and we are so sorry that this happened.

Again, while unfortunate, at least some of it has been recovered. I will at least need another day or two before uploading to iTunes in the event the full episode is recovered.